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PRIVACY POLICY

**SmartCard Solutions LLC** **Last Updated: December 17, 2025**

SmartCard Solutions LLC ("SmartCard", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile applications (when available), services, and purchase our products (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Services, including:

1.1 Personal Information You Provide

When you register for an account, create a digital business card, make a purchase, or interact with our Services, you may provide us with personal information, including:

  • **Contact Information**: Name, email address, phone number, mailing address, and business address;
  • **Account Credentials**: Username, password, and security questions;
  • **Professional Information**: Job title, company name, and business description;
  • **Social Media Information**: Social media handles, profile links, and other social media identifiers;
  • **User Content**: Photos, logos, images, text, links, and other content you upload to your digital business card;
  • **Payment Information**: Billing address, payment card information (processed securely through third-party payment processors), and transaction history;
  • **Communications**: Information you provide when you contact us for customer support, feedback, or inquiries.

1.2 Information Collected Automatically

When you access and use our Services, we may automatically collect certain information about your device and usage patterns, including:

  • **Device Information**: Device type, operating system, browser type, unique device identifiers, and mobile network information;
  • **Usage Data**: Pages viewed, time spent on pages, links clicked, referring/exit pages, and other browsing activities;
  • **Location Information**: IP address and general geographic location (city, state, country);
  • **NFC Usage Data**: Information about NFC card programming, tapping events, and device interactions;
  • **Cookies and Tracking Technologies**: Cookies, web beacons, pixels, and similar technologies to track user activity and preferences (see Section 7 for more details).

1.3 Information from Third Parties

We may receive information about you from third-party sources, including social media platforms when you choose to link your social media accounts to your digital business card, payment processors, analytics providers, and advertising partners.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • **Service Provision**: To create and maintain your account, provide access to the Services, process your digital business card creation and customization, and enable NFC card programming;
  • **Transaction Processing**: To process purchases, manage orders, facilitate shipping and delivery, process payments, and send order confirmations and receipts;
  • **Customer Support**: To respond to your inquiries, provide technical support, resolve disputes, and communicate with you about the Services;
  • **Service Improvement**: To analyze usage patterns, conduct research and analytics, improve our Services, develop new features, and enhance user experience;
  • **Marketing and Communications**: To send you promotional materials, newsletters, special offers, and updates about our Services (you may opt out at any time);
  • **Security and Fraud Prevention**: To detect, prevent, and address fraud, security breaches, unauthorized access, and other illegal activities;
  • **Legal Compliance**: To comply with legal obligations, enforce our Terms and Conditions, protect our rights and property, and respond to legal requests from authorities;
  • **Personalization**: To personalize your experience, recommend features, and tailor content to your interests and preferences.

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you give us explicit consent to do so, such as when you share your digital business card with others.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors for transaction processing;
  • Hosting and cloud storage providers;
  • Shipping and logistics companies;
  • Analytics and data analysis providers;
  • Marketing and advertising partners;
  • Customer support and communication platforms.

These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using or disclosing your information for any other purpose.

3.3 Business Transfers

If SmartCard Solutions LLC is involved in a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Legal process, such as a court order, subpoena, or search warrant;
  • Law enforcement or government requests;
  • Protection of our rights, property, safety, or the rights, property, or safety of others;
  • Prevention or investigation of fraud, security breaches, or illegal activities.

3.5 Public Sharing

Information you include in your digital business card (such as your name, contact information, social media links, photos, and other content) is intended to be shared with others when you provide your card via web link, QR code, or NFC tap. This information will be visible to anyone who accesses your digital business card.

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • **Account Information**: We retain your account information for as long as your account remains active or as needed to provide you Services;
  • **Deleted Accounts**: Upon account deletion, we retain your data for thirty (30) days before permanent deletion, except as required for legal, regulatory, or business purposes;
  • **Transaction Records**: We may retain transaction and payment information for up to seven (7) years for tax, accounting, and legal compliance purposes;
  • **Usage Data**: We may retain aggregated and anonymized usage data indefinitely for analytical and business purposes.

5. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information. You can update most of your account information directly through your account settings.

5.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations or legitimate business interests). You may delete your account at any time through your account settings or by contacting us.

5.4 Opt-Out of Marketing

You may opt out of receiving promotional emails from us by clicking the "unsubscribe" link in any marketing email or by adjusting your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.

5.5 Do Not Sell My Personal Information

We do not sell your personal information to third parties. If our practices change in the future, we will update this Privacy Policy and provide you with the opportunity to opt out.

5.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within a reasonable timeframe as required by applicable law. We may need to verify your identity before processing your request.

6. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • **Right to Know**: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the third parties with whom we share it;
  • **Right to Delete**: You have the right to request deletion of your personal information, subject to certain exceptions;
  • **Right to Opt-Out of Sale**: You have the right to opt out of the sale of your personal information. We do not sell your personal information;
  • **Right to Non-Discrimination**: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

**Categories of Personal Information Collected:**

  • Identifiers (name, email, phone number, IP address);
  • Commercial information (purchase history, payment information);
  • Internet activity (browsing history, usage data);
  • Geolocation data (IP-based location);
  • Professional information (job title, company name);

To exercise your CCPA rights, please contact us at the information provided in Section 12. We will not discriminate against you for exercising your rights under the CCPA.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our Services. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings;
  • Keep you logged in to your account;
  • Understand how you use our Services;
  • Improve performance and functionality;
  • Deliver targeted advertising and marketing.

You can control cookies through your browser settings and choose to accept or reject cookies. However, disabling cookies may limit your ability to use certain features of our Services.

We may also use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These third parties may use cookies and similar technologies to track your activities across different websites.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit and at rest;
  • Secure authentication and access controls;
  • Regular security assessments and monitoring;
  • Employee training on data protection and security;
  • Secure payment processing through third-party payment processors.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

9. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, applications, and social media platforms that are not operated by us. When you link your social media accounts or other external services to your digital business card, those third parties may collect information about you according to their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

10. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the information provided in Section 12.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this document. We may also provide notice through the Services or via email.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

**SmartCard Solutions LLC** 5900 Balcones Dr Ste 100 Austin, TX 78731-4298 United States

We will respond to your inquiry within a reasonable timeframe as required by applicable law.

13. MARKETING COMMUNICATIONS (CAN-SPAM COMPLIANCE)

We comply with the CAN-SPAM Act when sending commercial email messages. Our marketing emails will:

  • Include accurate "From," "To," and "Reply-To" information and routing information;
  • Include a clear and conspicuous notice that the message is an advertisement or solicitation;
  • Include our physical mailing address;
  • Provide a clear and easy way for you to opt out of receiving future emails from us;
  • Honor opt-out requests promptly (within 10 business days).

You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

**BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.**

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